Corporate sustainability isA Community Where Employees Can Live with Peace of MindSupported by.

The number of companies hiring foreign employees to secure talent is increasing year by year,They face various challenges that are difficult to discuss with the company, such as differences in lifestyle and culture, and caring for their accompanying family members.is facing challenges.

When foreign employees feel "I'm glad I joined this company," it leads to better performance, contributions to the company, lower turnover rates, and increased corporate value.

In other words,Efforts toward cultural synergy are an investment for companies both now and in the future.It is.

JII offers a platform that connects foreign employees with local residents through community-driven "Otonari-san" activities.Providing support for the daily lives of foreign employees while also offering Japanese employees opportunities to engage with social issues, fostering mutual understanding and growth.We contribute to creating an environment where employees can maximize their potential, regardless of nationality.

Recommended For

Human Resources & Recruitment

  • Considering Hiring and Onboarding Foreign Employees
  • Unlock the potential of your foreign employees and empower them to thrive as valuable members of your team.
  • We want to reduce the turnover rate of hired foreign employees and ensure their retention

Talent Development & Management

  • We want to create a workplace where diverse talents can thrive
  • Managers Struggling with Managing Foreign Employees
  • We want to increase interaction between Japanese and foreign employees

CSR & Internal Engagement Manager

  • We want to create opportunities for employees to easily participate in social contribution and cross-cultural experiences.
  • Looking for a system that balances solving social issues with employee growth
Service Overview

A "Symbiotic Ecosystem" Where Businesses and Communities Grow Together

 Reducing cultural gaps and loneliness among foreign employees, fostering employee growth, and revitalizing local communities—all achieved simultaneously through "Otonari-san Corporate Program (OCP)".

JII has been dedicated for many years to supporting foreign residents and addressing social issues through the "Otonari-san" program.Family FriendBased on the "Program (OFP)", this multicultural synergy support program is a collaborative effort between our company and the local community to simultaneously ensure the peace of mind of foreign employees and the growth of Japanese employees.

Providing a "symbiotic system" where companies, communities, and individuals connect by leveraging their unique strengthsIn addition to providing support for foreign employees and their families in daily life, culture, and language, we also offer Japanese employees opportunities for personal growth through cross-border experiences and social contribution.Will do.

Related Pages
What is the Otonari-san Family Friend Program (OFP)?
What is Spot Otonari-san?

Solutions Offered by JII

Three Types of Support Realized Through "Otonari-san Activities"

① Foreign EmployeesPeace of MindSupporting

Supporting Your Life in Japan and Connecting You to Success

  • Local Japanese volunteers (Otonari-san) provide life consultation and community information
  • Providing support for healthcare, education, welfare, and other essential lifeline services
  • Providing trusted contacts and connections for support outside the workplace
  • Creating an environment where foreign employees are connected and integrated into the local community
  • Support for Deepening Understanding of Japanese Language and Cultural Practices
  • Building Neighborly Bonds and Friendships for the Whole Family

② Japanese Employees'"Growth"Encourage

Providing Japanese employees with "cross-boundary experiences." Opportunities to learn by engaging with social issues.

  • Japanese employees can participate as volunteers
  • Engage with foreign residents both inside and outside the company to broaden perspectives, deepen mutual understanding, and enhance awareness of social issues
  • Fostering Intercultural Understanding, Language Skills, and Communication Abilities
  • Fostering new connections beyond positions and departments

③ Corporate“Social Value”Enhance

Integrating CSR and HR strategies to create corporate value together with the community.

  • By collaborating with NPOs, social contribution can be implemented as a structured system
  • Start easily without incurring internal operating costs
  • Contributing to corporate SDGs and diversity initiatives by directly engaging in solving social issues
  • Reduce turnover rates and cut recruitment and training costs


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JII's Strengths

  • Over 1,500 participants including volunteers and foreign attendees
    Four years of extensive know-how and a trusted network cultivated in the field of cultural synergy.
  • A Management System That Ensures Safety and Security
    We establish clear activity rules and registration requirements to create a system where all participants can engage with confidence.
  • Careful pairing-up and ongoing support
    We provide pairing-up and ongoing support tailored to each individual's traits, hobbies, preferences, needs, and language skills, ensuring high satisfaction and building lasting trust.
  • Comprehensive Support in Collaboration with Specialized Agencies
    A collaborative system that enables smooth handling of issues requiring specialized knowledge, such as legal matters, medical care, education, and residency status.
  • Flexible Program Design Tailored to Your Business Challenges
    Customizable to meet your goals, including recruitment, talent development, organizational growth, retention, and CSR. We provide support grounded in real workplace needs. We also collaborate on planning multicultural synergy events that foster mutual understanding.

Frequently Asked Questions

Q: What kind of support is available for foreign employees?

A: Support services for foreign employees are diverse and tailored to meet the needs of foreign employees and their families.
Broadly speaking, there are two types of activities: "long-term activities," which involve six months of exchange and support in daily life, and "one-time activities," which provide support tailored to specific, single needs.
All activities can be conducted either in-person or online, allowing for flexible participation based on your schedule and interests.

Examples of One-Time Activities
・Support with Administrative Procedures
- Accompanying children to health checkups and parenting consultations
- Accompaniment support to hospitals (not medical interpretation of the consultation content, but mainly assistance with procedures to ensure a smooth visit)
- Support for Enrollment and Admission Procedures

Examples of Long-Term Activities
- Japanese Practice and Conversation
・Sharing the rules and manners of Japanese society
- Exchange of information regarding children's education and school life
・Participation in Local and Internal Company Events

Q: Which employees are eligible?

A: There are two types of employees involved: "Foreign employees who need support (including their families)" and "Employees who volunteer (mainly Japanese employees)."
Foreign Employees Receiving Support
This is intended for those who have been in Japan for less than about 10 years, wish to become familiar with Japanese society, want to establish a long-term living foundation, and are raising children in Japan.
Employees Participating as Volunteers
Participation is open to both Japanese and foreigners. Foreign employees volunteering must have at least 10 years of living experience in Japan.

Q: Are there any skills or requirements needed to participate in volunteer activities?

A: No special skills are required. Your experience living in Japan is the greatest skill you can have.
However, if you are a foreign national volunteering, you must be able to communicate fluently in Japanese and have lived in Japan for more than 10 years.

Q: How much time is required for volunteer activities?

A: For the Otonari-san pair (long-term activities), about 2 hours per week is sufficient. In fact, there are many cases where they meet in person about 1 to 3 times a month.
You can participate with confidence even if it’s your first time, as you will start activities after attending the orientation provided by JII in advance.
For one-time volunteer activities, it is common to participate for up to 3 hours per session.

Q: What kind of partner will I be paired up with?

A: You can freely choose either an "internal pair" with fellow employees or an "external pair" with employees from other companies or local community members.
Internal pairs connect employees from different teams who don’t usually interact in their work, fostering cross-team交流, while external pairs help expand connections in personal life and the local community.

Q: How does the pairing-up process work?

A: All participants undergo identity verification, an orientation session, and individual interviews. Based on their characteristics, hobbies, preferences, goals, challenges, and language skills, experienced JII coordinators will recommend suitable candidates.
JII coordinators provide regular support during activities and promptly address any concerns or issues that arise.

Q: What happens if the pairing-up doesn't go well?

A: We maintain a high success rate in pairing-up through thorough interviews, but if it becomes difficult to continue activities due to personal or work-related reasons, you can change your pair midway. 
In such cases, we will conduct the pairing-up process again to ensure a smooth restart.

Q: I'm concerned about whether employees will stay motivated.

A: Employees can join at their preferred timing and freely choose between long-term or one-time activities.
For long-term activities, JII provides regular follow-ups to help turn experiences into growth and insights.

Q: How much preparation time is needed before implementation?

A: It usually takes about 1 to 2 months from the consultation to implementation.
We also offer employee briefing sessions before implementation, so even companies using our service for the first time can adopt it with confidence.

Q:Is there any personal cost for employees?

A: If you participate as a corporate member, the fees will be billed collectively to the company.
JII does not charge individuals any additional participation or membership fees.
We flexibly adjust our support and costs according to your company's challenges, number of participants, and budget.

Q:How can we measure the effectiveness of our activities?

A: Through participant surveys and follow-ups, we regularly track and visualize the satisfaction levels of foreign employees as well as changes in the mindset of employees participating as volunteers. We provide reports to companies, hold sessions to share challenges, and create opportunities for networking and information exchange among representatives from different companies.

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Please contact us.

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